# A TIP about conversation

for better productivity and less frustration

Chris Fenning's short [talk](https://www.youtube.com/watch?v=rpFmRq5KeJs) on how you should structure your conversations will come in handy

1.  **T**opic - what is our conversation about
    

> 'I want to talk about our 1-1' | 'I'd like to talk about July's sales figures'

2.  **I**ntent - what we want the other person to do with your message, the why
    

> 'I'd like your help with these decisions?' | 'Is it ok to vent for a minute?'

3.  **P**oint - tell your audience what you want from them, the most important thing, the headline, first.
    

> 'I want to give a refund for the late delivery'

Happy Hackin'

### References

*   [The 60 seconds that make or break a conversation | Chris Fenning | TEDxEindhoven](https://www.youtube.com/watch?v=rpFmRq5KeJs)