Twenty Three lessons: Mary Kay Ash

Summary of the @shaneparrish #podcast

1. The golden rule of leadership (treat employees with the same respect, empathy, and consideration as you'd like)

2. Build with people (people are the asset)

3. Succumb to the invisible sign (make others feel important)

4. Praise people to success (recognition)

5. The art of listening (do it more than talking)

6. Criticize the act not the person (sandwiched between two heavy layers of praise)

7. Be a follow-through person (do what you say)

8. Be enthusiastic (it's contagious; derived from Greek - 'God within')

9. Leaders set the pace

10. People support what they help create

11. Open-door policy

12. Help other people get what they want (to get what you want)

13. Don't compromise your principles

14. Instill a matter of pride into your people's work

15. Don't rest on your laurels

16. Encourage taking calculated risks (avoid discouraging, being too hard on failure)

17. Enjoy your work with humor

18. Nothing happens till somebody sells

19. Don't hide behind policy

20. Be a problem solver (distinguishing between real and imaginary)

21. Less stress (environment)

22. Develop people (promote from within)

23. Live by the golden rule on and off the job

References

• Mary Kay Ash

• Outliers blog/podcast